Terms & Conditions

Welcome to Kandeō.
We’re glad you’re here. This site is operated by Kandeō Inc. Throughout the site, the terms “we,” “us,” and “our” refer to Kandeō. By visiting our site or purchasing from us, you agree to the following terms and conditions. They’re here to protect you and ensure everything runs smoothly.

Please read these terms carefully. By accessing or using any part of our site, you agree to be bound by them. If you don’t agree with the terms – that’s okay – but we kindly ask that you refrain from using the site or our services.

1. Online Store Terms

By agreeing to these Terms, you confirm that you’re at least the age of majority in your state or province of residence, or that you’ve given us permission to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card info) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

3. Accuracy of Information

We do our best to ensure everything on our site is accurate, up-to-date, and complete. But hey – we’re human. It’s intended for general informational purposes only and shouldn’t be relied on as the sole basis for making decisions. We recommend checking with us directly if you need more specific guidance.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time. But don’t worry – we’ll always do our best to keep you in the loop.

5. Products or Services

Certain products may be available exclusively online through the website. We’ve made every effort to display product images and shades as accurately as possible, but screens vary. If your product isn’t quite what you expected, our 30-Day Glow Guarantee has you covered.

6. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders. That helps us deliver your products to the right place, at the right time.

7. Third-Party Links

Some content or services on our site may include materials from third parties. We’re not responsible for third-party content or practices, but we only link to people and platforms we trust.

8. Changes to Terms

We may update these Terms occasionally, so please check back now and then. Your continued use of the site following any changes means you accept them.

Privacy Policy

Your privacy matters to us.
At Kandeō, we’re committed to protecting your personal information – and being upfront about how we use it. We only collect what we need, keep it secure, and never sell your data.

1. What We Collect

When you shop with us, sign up for our emails, or browse our site, we may collect:

• Your name and contact details (like email or shipping address)

• Payment info (securely processed through our payment partners)

• Purchase history

• Site usage data (so we can keep making your experience better)

2. How We Use It

We use your data to:

• Process and ship your orders

• Contact you about your purchases or customer service issues

• Send you updates, promotions, or product launches (only if you opt in)

• Improve our website, products, and service
  
  

3. Third-Party Services

We use trusted tools like Shopify, Stripe, and Google Analytics to run our site and improve your experience. These providers only use your info as necessary to perform their services for us – and they’re required to keep your data secure.

4. Cookies

Yes, we use cookies (the tech kind). They help us remember what’s in your cart, understand how you use the site, and personalize your experience. You can always disable cookies in your browser settings.

5. Your Rights

You can:

• Opt out of marketing emails anytime (just hit “unsubscribe”)

• Request a copy of your personal data

• Ask us to update or delete your data

Just email us at hello@kandeoskin.com – we’ll respond promptly.

6. Security

We take your privacy seriously and follow industry best practices to protect your data. No method is 100% secure, but we work hard to keep your information safe.

7. Policy Updates

We may update this policy from time to time. We’ll always post the latest version here, and if the changes are major, we’ll let you know.

If you have any questions, reach out to hello@kandeoskin.com. We're here to help.